Coronavirus FAQ

We will use this page to answer any FAQs regarding the Coronavirus Closure 

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Q: What if my child is sick and they cannot complete the work set?

A: Please email the school absence line absence@wildern.org and we will add this to our register so that staff are aware that your child is sick.

Q: Where is the parent information booklet that was emailed home

A: Please click here 

Q: Where is the student information booklet that was emailed home

A: Please click here

Q: How do I tell you I'm a key worker?

A. Please click here and complete the form

Q: I can't see the emails sent from Mrs Oakley

A: All emails have been sent to all priority 1 email contacts with parental responsibility.  Some parent email accounts have returned the mail due to the inbox being full please check this.  Also look in the SPAM folder and add the school email address to your contacts folder.  

Q: Where is the email sent to Year 11 Parents / Students on 18th March 2020

A: Click here to see the email sent to students and parents on the evening of 18th March

Q: What is happening at the Community Hub for Year 11 on 19th March 2020 between 11.30 am - 1pm?

A: This space will be open between these times for any Year 11 students who are extremely anxious regarding the government announcement yesterday. It is for any well-being issues.

Information about shirt-signing, leavers assembly, what is happening with student GCSE's will come to you via your emails once we know more from the government and can plan next steps.

Q: Where can my child go for support if they are feeling anxious or concerned?

A: Please go to the Wildern WellBeing Menu on the website (under the Information tab), it has a range of support interventions and online help. Alternatively, your child can contact their DOPA. Please note that the Student Services office is not open during the school closure.

Q: How do I contact the school during a closure?

A: You can contact us by email, please use wildern@wildern.org If you are having difficulties logging into password-protected areas or need a password reset, please use ithelp@wildern.org

Q: Where do I find the link to Joe Wick's PE classes

A: Click here for Joe Wick's YouTube Channel

Q: Where can I find Elevenses with The World of David Walliams

A: Click here for the 11 am Audio Stories from David Walliams 

Q: My child's attendance is showing as a red X or a Y what is this?

A: This is the code we are using as exceptional circumstances and will not reflect on their overall attendance figure at the end of the year

Q: I am having problems completing the Year 8 pathways form?

A: Please email wildern@wildern.org if you have a question about the pathway itself. If you are having difficulties logging in, please email ithelp@wildern.org