COVID 19 FAQ

We will use this page to answer any FAQs regarding the COVID19 

If you have a question that isn't answered here or in the attached documents on the COVID19 Advice and Info page please email wildern@wilder.org

Q: What if my child is sick and they cannot complete the work set?

A: Please email the school absence line absence@wildern.org and we will add this to our register so that staff are aware that your child is sick.

Q: Where is the parent information booklet that was emailed home

A: Please click here 

Q: Where is the student information booklet that was emailed home

A: Please click here

Q: How do I tell you I'm a key worker?

A. Please click here and complete the form

Q: I can't see the emails sent from the school

A: All emails have been sent to all priority 1 email contacts with parental responsibility.  Some parent email accounts have returned the mail due to the inbox being full please check this.  Also look in the SPAM folder and add the school email address to your contacts folder.  

Q: Where can my child go for support if they are feeling anxious or concerned?

A: Please go to the Wildern WellBeing Menu on the website (under the Information tab), it has a range of support interventions and online help. Alternatively, your child can contact their DOPA. Please note that the Student Services office is not open during the school closure.

You can also download the ThinkNInja App which has lots of support and guidance.

Q: My child's attendance is showing as a red X or a Y what is this?

A: This is the code we are using as exceptional circumstances and will not reflect on their overall attendance figure at the end of the year

Q: Where can my child go for support if they are feeling anxious or concerned?

A: Can this have the Answer: Each student can click on the wellbeing area of their members homepage to access advice and guidance. It provides links to local and national support. Students can also contact their DOPA.